FAQs
Frequently Asked Questions
Everything you need to know
Do you offer international shipping?
Yes, we offer shipping across the GCC and select international locations. Shipping costs and delivery times are calculated at checkout.
How long does it take to receive my order in Kuwait?
Orders within Kuwait are typically delivered within 1–3 business days.
Can I return or exchange an item?
Yes, returns and exchanges are accepted within 7 days of delivery. Please ensure the item is in original condition. Visit our Returns & Exchanges page for full details.
How can I contact Msadaf for support?
You can reach us at info@msadafkw.com or on WhatsApp. We’re happy to assist you.
Are your products handmade?
Yes, many of our pieces are handcrafted by skilled artisans using premium materials, blending tradition with modern luxury.